Delivery Management

People, process, and technology.

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Delivery Managementcase

Working together to create the right delivery outcomes. 

We are there for you every step of the way. Quality data, in the hands of dedicated teams, combined with our global network, ensures we can help you stay on target for every shipment. 



End-to-End Execution

Expeditors Delivery Management Services utilizes a centralized team, which manages a common platform of end-to-end delivery-related data according to measurable business rules.

This team draws upon Expeditors’ core expertise of managing customer orders, carriers, and third party service providers.



The Opportunity

Typically, companies buy ocean transportation directly from a carrier or from an NVO (or Forwarder) and then negotiate the service between points – port to port, port to door, door to port, etc.

It is then decided how much control the carrier will have of the process and how much the company wants to manage with their staff.

Which, in an ideal world sounds great!

Until something goes awry.

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Our Solution

Delivery Management is people, managing top-of-the-line technology, to bring you processes that will streamline your container deliveries.

Delivery Management is a managed solution that tracks and plans container deliveries. We take care of the multiple parties involved and fragmented data that are critical to predictable deliveries.

With Delivery Management, you can:

  • Reduce costs
  • Save time
  • Improved container delivery experience

With, & Without

With Delivery Management you save precious time, money, and resources. Without, well, you get the picture.

Managing the data and shipments is a labor-intensive operation, and can drain your internal resources. 

Leave it to the experts.

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Partnering with Delivery Management

Order Management

End-to-End Visibility

Delivery Management gives you the visibility to plan and track container deliveries through a managed solution. When paired with Order Management, you gain visibility to the start of your shipments as well. With Order Management on the front end and Delivery Management on the backend you can rest assured our people, processes, and technology will optimize your supply chain.

Customs Brokerage Services

Speed and Compliance

Stay on top of shipments with our Customs Brokerage Services. Processing declarations through customs and associated border agencies is the last step before delivering cargo. When our customs knowledge and experience is partnered with our Delivery Management services, you expedite the time it takes for your shipment to be discharged from customs and arrive at your warehouse.


Strategic Sailing

Expeditors provides flexible and integrated Ocean Freight Services. Our experienced and dedicated global ocean management team provides skilled and local expertise in all major trade lanes, all backed by one common systems platform. This combined with Delivery Management’s managed solution gives you the opportunity to reduce detention and demurrage at ocean ports.





Total Container Management

End-to-End Visibility and Control

Carrier Allocation, Order Management, and Delivery Management are unique solutions that address specific challenges in a customer's supply chain network. Each service can stand alone, or seamlessly integrate to improve the process of planning, booking, and delivery.

Total Container Management is a unique, managed service enabled by technology, providing unparalleled visibility throughout the entire shipment journey. Backed by industry experts who understand the nuances of international container movement, Total Container Management is service provider neutral and available to all.

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Customs Brokerage and Delivery Management

Our Customs Brokerage and Delivery Management service offerings work with a global crop protection and seed technology company. 

Using our global network and expertise, we ensured they were on track to executing a strategy that would benefit the financial, time, and stress impact of the company. 

Read more in our case study

Reduce container storage fees with delivery managementstudy